Frequently Asked Questions

(SEO) What Do I Receive From Google® ?
Google® will send a postcard in the mail, with a verification code and link. Google® wants to confirm that you are a real brick and mortar company. The verification process must be done!!

(Phone App) When A Customer Uploads The Phone App, Are They Automatically Set To Receive Text Messages?
No, this is an additional separate step in compliance with the Spam Laws.  A customer must   "opt-in" to receive text messages via the QR code that is found in the back office.  ICANetwork takes spamming seriously.

(SEO) What If I Own Multiply Locations?
Each location must have its own account to receive ranking within their local area. (this is a Google® requirement, not an ICANetwork policy.)

(SEO) Can I Set Up My Google Search Results To Be In A Location That I Am Not In?
No, You must be set up for the location of your physical address, otherwise Google®  will consider you to be ‘spamming’. However, you are allowed to lock in two adjacent areas.

(Phone App) I Do Not Have The Time Or The Knowledge To Create My Mobile Website – Can You Help?
Yes, ICANetwork will build your mobile custom phone app for a one time charge of $150, however the Polaris Group has discounted rates. CONTACT US for more information.

(Phone App) When A Customer Uploads The Phone App, Are They Automatically Set To Receive Text Messages?
No, this is an additional separate step in compliance with the Spam Laws.  A customer must   "opt-in" to receive text messages via the QR code that is found in the back office.  ICANetwork takes spamming seriously.

(Phone App) Can I do On-Line Ordering From The Phone App?
Yes, you can link to any site that you want, but make sure that it has been mobile optimized and secure.

(Go Mobile) What If Changes Have Been Made To The Site?
Most modifications are instantly updated to the optimized mobile website. However, you may need to contact ICANetwork when adding a new page or picture. There is no charge for this service.

(SEO) What Do I Receive From Google® ?
Google® will send a postcard in the mail, with a verification code and link. Google® wants to confirm that you are a real brick and mortar company. The verification process must be done!!

(Go Mobile) Does The Content Get Modified In Any Way?
NO, the  website data is not modified in any way.  We do not log into the C-Panel or into any admin accounts.

(Go Mobile) Will My Website Be Optimized For All Mobile Devices?
YES, Your website will be optimized for every mobile device. Plus ICANetwork will keep your site current with any new technology that comes along.

(Go Mobile) What Will NOT Be Converted?
We will not convert your on line ordering system, that should be done by your merchant account. Links to other sites will not be added. For example you are a restaurant and a local newspaper wrote a review. The link to that article will not be added to the mobile site.  Members back offices are also not converted as we have no access to passwords.